Privacy Policy

Your privacy is essential for bvba Relocation Belgium (hereinafter referred to as "Relocation Belgium", "we" or "us"). This privacy policy (hereinafter referred to as "Privacy Policy") is applicable, to (i) our website www.relocationbelgium.com, www.immigrationbelgium.com (hereinafter referred to as the "Website") and (ii) all (commercial) relations between Relocation Belgium and its customers, their employees and business partners.

Relocation Belgium wishes to emphasize that it always attempts to act in accordance with the EU Directive 95/46/EC.

This Privacy Policy includes information about the personal data collected by Relocation Belgium, as well as the manner in which Relocation Belgium uses and processes these personal data. It also describes the choices available to you regarding the use of, your access to and how to update and correct your personal data.

Visiting the Website and providing information or sending us documents for the purpose of using our services implies your express approval of the Privacy Policy and consequently how we collect, use and process your personal data.

Which personal data do we collect and process?

Relocation Belgium may collect and process the following types of personal data from you: • name, address and contact details including but not limited to phone number and email address • date of birth and gender • marital status including details about your children • professional and employment details • ID and/or passport number • national/tax identification number • information about your income and wealth including details about your assets and liabilities, account balances, tax and financial statements • housing details • trading history and performance.

Relocation Belgium may also collect and process the following information: • information concerning your use of the website • communication preferences • incoming and outgoing correspondence data.

In limited circumstances and as necessary for the relocation, we may also collect and use sensitive data such as health or disability data. We obtain consent from you where required under applicable law for the processing of personal data, including sensitive data, in cases where your employer (our client) has not done so on our behalf.

How do we collect the personal data?

We may collect personal data about you when you provide it to us through the website, Relotracker, over the phone or by mailing it to us. We also may collect personal data about you from your employer or other third parties such as our suppliers who provide services to you.

The personal data collected will be used only to communicate with you and to help us provide relocation services to you in accordance with our client agreements. Relocation Belgium can also use your personal data for:

How long do we store your personal data?

Unless a longer storage period is required or justified (i) by the law or (ii) through compliance with another legal obligation, Relocation Belgium shall only store your personal data for the period necessary to provide services to you or our client.

With who do we share your personal data?

To provide our relocation services to you, we often engage and coordinate third party suppliers, such as: • localauthorities • immigration offices • health services • insurance companies • HR department of employers • real estatebrokers • banks • immigration consultant • external consultants • anyone authorized by you.

These suppliers are given access only to the personal data that are needed to provide the specific service for which wecontract them to provide. They are contractually bound to protect the confidentiality and security of your personal data.

How do we protect your data?

Relocation Belgium undertakes to take reasonable, physical, technological and organizational precautions in order to avoid (i) unauthorized access to your personal data, and (ii) loss, abuse or alteration of your personal data.

Notwithstanding Relocation Belgium's security policy, the checks it carries out and the actions it proposes in this context, an infallible level of security cannot be guaranteed. Since no method of transmission or forwarding over the internet, or any method of electronic storage is 100% secure, Relocation Belgium is, in this context, not in a position to guarantee absolute security.

Finally, the security of your data will also partly depend on the confidentiality of your password in obtaining access to Relotracker. Relocation Belgium strongly advises you, if you observe that someone has obtained your password, to immediately contact us. You should also take appropriate steps to keep your data, software and equipment secure.

How to control usage of your data?

For relocation and assignment services contracted through our clients, your employer, you will be asked to login to Relotracker and accept Relocation Belgium’s Privacy Policy. Please understand that if you choose to decline the Privacy Policy it will prevent the sharing of your data, and Relocation Belgium may be unable to provide services to you.

Upon request Relocation Belgium will provide you with data about whether we hold any of your personal data. In case your data changes, you can request to correct, update or remove the data that you gave us.

If you no longer wish to receive newsletters about our services, you can unsubscribe at any time by clicking the "unsubscribe" button underneath each of Relocation Belgium’s emails.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you by email or by means of a notice on the Website prior to the change becoming effective.

Who to Contact

If you have any comments, concerns or questions regarding this Privacy Policy, our policies and practices, please contact us via email at dpo@relocationbelgium.com.